Tashkent, April 12, 2023 – Cleverik is pleased to announce the launch of the CRM system implementation project for Creatio at Agrobank, the largest bank in Uzbekistan. The project commenced in April 2023 and aims to establish a centralized platform for managing the bank’s customer base, both corporate and individual clients.

The project’s objective is to create a unified 360-degree digital customer profile, enhance the bank’s interaction with customers, optimize workflow processes, and improve employee efficiency. The implementation will include automation tools, data analytics, and customer inquiry monitoring.

Agrobank selected Cleverik based on their expertise in CRM system implementation and strong knowledge in financial technologies. Cleverik has successfully executed similar projects in other banks, such as “Halik Bank Kyrgyzstan,” “Bank Khlynov,” “Keremet Bank,” and others.

“We are delighted to commence work on the Agrobank project and help the bank enhance customer service quality,” said Alexander Gerashchenko, CEO of Cleverik. “The CRM system implementation will enable the bank to improve customer base management, respond promptly to customer inquiries, and enhance overall efficiency in customer service business processes.”

The project is expected to be completed by the end of 2023, bringing significant benefits to Agrobank in terms of expanding the customer base and improving service quality. About the Company: Cleverik is an international IT company that brings together leading experts in CRM and business process automation. With a wealth of experience in digital transformation, CRM system implementation, sales and marketing automation, and business processes, our team is dedicated to delivering exceptional results.